Privacy Policy

At Sree SREE VAASAVI FLOWERS (“Company”, “we”, “our”, “us”), we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website [www.sreevaasaviflowers.com] (“Website”).

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

1. Full Name
2. Email Address
3. Phone Number
4. Billing & Delivery Address
5. Payment Details (processed securely via payment gateways; we do not store card information)

b) Non-Personal Information:

1. IP Address
2. Browser type and version
3. Device information
4. Cookies and tracking data for improving website experience

2. How We Use Your Information

We use the collected information for the following purposes:

1. To process and fulfill your orders
2. To communicate order confirmations, delivery status, and support queries
3. To personalize user experience
4. To improve our website functionality and services
5. For marketing promotions and offers (only with your consent)
6. To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

1. Trusted third-party service providers (delivery partners, payment gateways)
2. Legal authorities if required by law
3. Marketing partners (only with your explicit consent)

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. All payment transactions are encrypted using SSL technology.

5. Cookies & Tracking Technologies

Our Website uses cookies to enhance your browsing experience, understand user behavior, and analyze website traffic.

You can manage or disable cookies via your browser settings. However, disabling cookies may affect website functionality.

6. Your Rights

As a user, you have the right to:

1. Access, update, or delete your personal information.
2. Opt-out of receiving marketing communications.
3. Request data portability (where applicable).

For any such requests, please contact us at [info@sreevaasaviflowers.com].

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date”.