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Terms & Conditions

1. Introduction

Welcome to Sree SREE VAASAVI FLOWERS (“Company”, “we”, “our”, “us”). By accessing or using our website [www.sreevaasaviflowers.com] (“Website”), you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase. If you do not agree with any part of these Terms, you must not use our Website.

2. Eligibility

  1. You must be at least 18 years old to make purchases on this Website.
  2. By using this Website, you warrant that you have the legal capacity to enter into binding contracts.

3. Products & Pricing

  1. All products listed on the Website are subject to availability.
  2. We reserve the right to modify or discontinue any product at any time without prior notice.
  3. Prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
  4. Prices are subject to change without prior notice.

4. Orders & Payments

  1. Orders can be placed through our Website by following the checkout process.
  2. Full payment must be made at the time of order placement.
  3. We accept payments via Credit/Debit Cards, UPI, Net Banking, and other payment methods provided at checkout.
  4. Order confirmation will be sent via email or SMS upon successful payment.
  5. In case of payment failure, the order will not be processed.

5. Delivery Policy

  1. We offer delivery services within select locations in India. Delivery areas will be specified at checkout.
  2. Delivery times are estimates and may vary due to factors beyond our control (traffic, weather, etc.).
  3. We are not responsible for incorrect delivery addresses provided by the customer.
  4. Same-day or time-specific delivery requests are subject to feasibility and extra charges.
  5. In case of recipient unavailability, we may deliver the order to a neighbor or leave it at a secure place, or reschedule as per customer instructions.

6. Cancellation & Refund Policy

  1. Orders can be canceled within 2 hours of placing the order by contacting our customer service.
  2. Once an order is processed and dispatched, it cannot be canceled.
  3. Refunds for canceled orders (if applicable) will be processed within 7-10 business days.
  4. Refunds or replacements will only be provided for:
  5. Damaged or defective products at the time of delivery.
  6. Non-delivery of the product due to our fault.
  7. Refunds are subject to inspection and approval by our team.

7. Return & Replacement Policy

  1. Due to the perishable nature of flowers, we do not accept returns.
  2. If you receive a damaged or wrong product, please inform us within 4 hours of delivery with photographs as proof.
  3. Approved replacements will be processed at the earliest possible convenience.

8. User Responsibilities

  1. You agree not to misuse our Website for unlawful purposes.
  2. You shall not use bots, crawlers, or any automated systems to access or interact with the Website.
  3. Providing false information or impersonating another person is prohibited.

9. Intellectual Property

  1. All content on this Website, including text, images, logos, and graphics, is the intellectual property of Sree SREE VAASAVI FLOWERS.
  2. You may not copy, reproduce, or distribute any content without prior written consent.

10. Limitation of Liability

  1. We strive to provide high-quality products and services. However, we are not liable for indirect or consequential damages arising from:
  2. Delay in delivery.
  3. Inaccuracies in product descriptions.
  4. Technical issues affecting Website availability.
  5. Our maximum liability is limited to the amount paid by you for the product.

11. Privacy Policy

  1. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law & Jurisdiction

  1. These Terms are governed by and construed in accordance with the laws of India.
  2. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

13. Changes to Terms & Conditions

  1. We reserve the right to modify these Terms at any time. Updates will be posted on this page.
  2. Continued use of the Website after changes constitutes your acceptance of the revised Terms.